Category: Uncategorized

In this episode, Leslie Nicholson, SVP Supply Chain Operations and Digital Transformation at Nestle, talks to us about the rise of what she calls ‘accessible leadership’ amid the Covid-19 pandemic. Leslie addresses her biggest takeaways of how the pandemic has affected leadership styles and some of the positive developments she’s seen first-hand from her experiences in the past year. We discuss the modern-day competencies supply chain leaders must embody during digital transformations and the common misconception that being ‘technical’ is a prerequisite to being ‘digitally savvy’ and leading successful large-scale digital transformations.

About This Speaker

Leslie Nicholson is SVP Supply Chain Operations and Digital Transformation at Nestlé Canada, a member of the business executive team, reporting directly to the President & CEO of Nestlé Canada. In this capacity, Leslie provides leadership and insight across the consumer value chain for Nestlé in Canada. She is responsible for the following functions: demand and supply planning, customer service, logistics operations, procurement, customer and supplier facing, product commercialization, IT, and digital transformation. Previous to her current role, Leslie was the VP, Procurement and Product Commercialization at Nestlé Canada. She has worked in several cross-functional areas spanning operations, product management, and sales and category leadership for a broad range of well-known brands and companies: Cargill, Canada Safeway, L’Oreal, CP Rail, and Nestlé.

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It’s no secret that the penetration of e-commerce has been amplified during the pandemic, with those who would traditionally shop in brick and mortar stores switching to online shopping. This has put a lot of pressure on 3PLs and postal companies to fulfil higher levels of demand with ill-equipped infrastructure, changing consumer needs, and a reduced workforce to make the deliveries. In this high-energy episode, Charles Brewer, Chief Operating Officer of Canada Post shares with us how the penetration of e-commerce during Covid-19 and infrastructure constraints have affected Canada Post’s operations and customer-centricity efforts, and what the future holds for the provision of logistics.

About The Speaker

As Canada Post’s Chief Operating Officer, Charles Brewer leads all operational aspects of Canada Post’s business, including plants, delivery, engineering, network, and real estate. Charles holds an Advanced Logistics diploma from Cranfield University School of Management and has completed the Advanced Senior Executive Management Program at Henley Business School, both in the United Kingdom. He has over 30 years of industry experience and has held senior leadership roles in Europe, the Asia-Pacific, the Middle East, Africa, and the United States. Before moving to Canada Post in 2020, Charles had devoted 30+ years to DHL, working through the ranks from Customer Service Agent to Global CEO of DHL eCommerce. Charles’ specialisms include e-commerce logistics, cross-border, fulfilment, first and last-mile delivery, supply chain management, business, and digital transformation.

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In this special episode, Mourad Tamoud, Chief Supply Chain Officer of Schneider Electric, talks to us about the key learnings of Schneider Electric’s Tailored Sustainable Connected 4.0′ (TSC 4.0) transformation (2018-2020) and what’s in store for Schneider Electric in their new transformation program, STRIVE (2021-2023). We learn how Schneider Electric moved up from 18th place (2016) to 4th (2020) on the Gartner Top 25 Supply Chain rankings in just four years, Mourad’s predictions of what the supply chain landscape may look like in the next year, and how Schneider Electric have weathered the Covid storm.

About the Speaker

Mourad Tamoud joined Schneider Electric in 1997 as Supply Chain & Logistic Manager. In 2012 he became Senior VP of Global Supply Chain China, a post in which he had oversight of manufacturing and distribution operations for the region and was responsible for safety, quality, customer satisfaction, procurement, and supply chain. Having been with Schneider Electric for over 20 years, Mourad has held positions in low voltage and medium voltage industrial operations, industrial strategy, manufacturing logistics, production & logistics, procurement, and ERP information systems. In June 2016, he was appointed Executive Vice President of the Global Supply Chain Operations for Schneider Electric. As of February 2019, Mourad has joined the Executive Committee as the Chief Supply Chain Officer overseeing the operations, transformation, logistics, network design, and strategic agenda for the entire supply chain organization.

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Kim Faulkner, Vice President, Global Demand, Systems & eCommerce-Palmolive, joins us to discuss the outcomes of Colgate-Palmolive’s 2020 supply chain agility strategy and what’s in store for them in their 2025 reimagine strategy. Kim shares her advice on building agility into the supply chain, arguing agility results from understanding resiliency and where your supply chain’s vulnerable spots are. Kim also highlights Colgate-Palmolive’s recent sustainability achievements and how sustainability will continue being the front and centre of Colgate’s business strategy as they advance.

About The Speaker

Kim Faulkner, Vice President, Global Demand, Systems & eCommerce of Colgate-Palmolive, joins us to discuss the outcomes of Colgate-Palmolive’s 2020 supply chain agility strategy and what’s in store for them in their 2025 reimagine strategy. Kim shares her advice on building agility into the supply chain, arguing agility results from understanding resiliency and where your supply chain’s vulnerable spots are. Kim also highlights Colgate-Palmolive’s recent sustainability achievements and how sustainability will continue being the front and centre of Colgate’s business strategy as they advance.

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In this session, Ecolab’s Vice President of Supply Chain Global Markets, Douglas Guilherme, shares Ecolab’s key learnings on virtually serving customers, reacting faster in the face of uncertainty, and ultimately redefining their supply chain in a Covid world. Douglas shares his perspective on the importance of balancing technology with end-to-end collaboration and the importance of hands-on benchmarking for personal growth.

About the Speaker

Douglas Guilherme is Vice President Supply Chain, International Markets Strategic Planning and Logistics for Ecolab, with the challenge of doubling the business in the coming five years while creating the culture and capability of the next decade. Before joining Ecolab, Douglas spent almost three years with Avon, five years in the Pharma business at Akzo Nobel, and 14 years at Procter & Gamble in Brazil, Panamá, and Colombia, managing manufacturing, logistics, procurement, innovation. Originally from Sao Paulo, Brazil, Douglas holds a bachelor’s degree in pharmacy and biochemistry, a post-graduate diploma in operations, an MBA in business administration and management, and a masters degree in logistics.

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In this session, Patrick Delsol, Vice President Global Planning, Logistics, and Supply Chain Operations Europe for Henkel Beauty Care, tells us why digitalization is not merely another IT project. Based on Henkel’s digital transformation experiences, Patrick gives us a glimpse of Henkel’s key learnings, arguing the quest for getting closer to E2E visibility and how it can be a chaotic journey of discovery and one that requires a startup mindset.

About The Speaker

Patrick Delsol is a senior supply chain leader with a demonstrated history of working in the consumer goods industry with cross-regional leadership. Patrick is skilled in supply chain management, demand and supply planning, SAP ERP and APO, innovation management, and M&A divestment. In his current role as Vice President Global Planning, Logistics and Supply Chain Operations Europe Beauty Care, he is responsible for downstream logistics and end-to-end planning for Henkel’s Europe Beauty Care business and the global planning and logistics programs, including digitalization of the supply chain. Patrick has been at Henkel for a year and a half with previous experiences in Reckitt Benkiser, JDE, Thomson Electronics, and Mars, covering most functional and leadership areas of supply chain.

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In this session, Anne-Queline Keller, Director of Solution Marketing from Alteryx, joins us to discuss how supply chain leaders can best leverage AI and ML for optimal decision-making. Anne-Queline shares with us her best practice advice on where to embed automation and how best to do this amid all the hype and noise surrounding the use of AI and ML and the added complexity of modern-day disruption and uncertainty. The word ‘automation’ has negative connotations, but used in the right processes, for the right purpose, it can immediately generate colossal ROI. Anne-Queline shares a unique case-study of how an organization used the design-thinking approach and identified a million-dollar leakage in merely four days.

About The Speaker

Anne-Queline Keller is the Director of Solution Marketing for Alteryx. She leads the innovation, thought leadership, evangelism, go-to-market, commercialization strategy, planning, and execution for Alteryx’s solutions in this role. She has over 20 years of prior enterprise software solutions and services launching validated architectures for companies such as Oracle, SAP, Cisco, and Vmware technologies.

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Diversity and inclusion are not new topics. In this podcast, we hear from Donzel Leggett from General Mills about the correlation between diversity and corporate performance/bottom line. How well are you performing in this area?

About the speaker

Originally from Key West, Florida, Donzel holds both Bachelor and Master of Science Degrees in Industrial Technology from Purdue University, where he was an Academic All-America and three-time Academic All-Big Ten football player. He also holds an MBA from Nova Southeastern University. Before joining General Mills, Donzel spent almost four years with the Quaker Oats Company, where he was an Industrial Engineer, Process Improvement Engineer, and Cereal Processing Department Manager. Donzel has dedicated over 20 years to General Mills and is currently Vice President, Global Manufacturing Excellence, Global Platforms, and Asia/LATAM Supply Chain. As a passionate advocate of equality and anti-racism, Donzel ran for State House Seat in SD 47B to bring progressive values-based leadership to the State Capitol and build a prosperous Minnesota. In July 2020, he founded ‘ARCC’ The Anti-Racism Commitment Coalition, a group of dedicated people committed to eradicating racism and spreading anti-racism globally.

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Building Supply Chain resilience is pivotal to thriving during times of crisis and disruption. In this episode, we speak with Dirk Holbach, CSCO and Corporate VP of Laundry and HomeCare at Henkel, about creating the type of teams that can help a supply chain leader in the Covid era. Given the pace of change and the amount of disruption, it is essential to have adaptable, flexible, and emotionally intelligent leadership and teams. Here we discuss the skills needed and how to hire and retain the right people. 

About the speaker

Dirk Holbach has more than 20 years of experience in supply chain, operations, organizational development, network optimization, purchasing, and sales. He has held various roles on a local, regional and global level at Henkel. He is currently the Chief Supply Chain Officer and Head of World-Wide Supply Chain (manufacturing, planning, logistics, EHS, quality) for Laundry & HomeCare with net sales of 7 billion EUR. His responsibilities include overseeing 6,500 employees in 33 factories and 47 logistic centers in North/Latin America, Western/Central & Eastern Europe, Middle East Africa, Asia-Pacific. Dirk was responsible for the definition and execution of the 2017 – 2020 transformation plan for global footprint with on-going rationalization in mature markets and expansion in emerging markets, including M&A. At the forefront of Henkel’s digital transformation journey from 2011-2020, Dirk has been concerned with transforming their global supply chain operations into an Industry 4.0 digital-enabled supply chain. 

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This episode focuses on the role that compassionate leaders play inside the organization. Why is it crucial for leaders to understand the bigger picture and lead their teams with humanity and compassion rather than managing and imposing change? Creating a culture of trust, where collaboration and interaction with one another are pursued on a daily basis, will help your organization thrive through times of uncertainty and crisis. Sharing with us their take on compassionate leadership and personal experiences are Liesbeth Geels, VP EMEA Supply Chain at Starbucks, Stephanie Crowe, Head of Global Learning at Worldline, and Marian Temmen, Sourcing and Supply Chain Executive at PVH Corp (Co-founder of Craekker at the time of recording).

About the speakers

Liesbeth Geels is a hands-on, improvement-driven, and committed leader who believes developing people and building relationships are the cornerstones for success. She is experienced in enabling growth, leading transformation, continuous improvement, creating and sharing a vision, coaching people, and positively influencing performance to accomplish tangible results. Liesbeth has devoted over 18 years to Starbucks and is currently VP EMEA Supply Chain. 

Stephanie Crowe leads leaders to multiply the impact of their people for 10x ROI. As Global Head of Learning at Worldline, her teams employ creative learning methods to fire up talent from the front line through executive leadership so they can multiply their talent. Steph helps the business thrive in disruption by leveraging the enormous potential of its greatest asset: its people.

Marian Temmen is a progressive change agent at heart and has been working at the intersection of global supply chain, procurement, and value chain optimization for the last 15 years. He has been steering major transformational turnarounds and M&A integrations across Europe and Asia, translating complex commercial needs into high-performance and agile solutions in dynamic environments. Marian is particularly passionate about a compassionate and emotionally intelligent leadership culture of empowerment and is keen on driving this new agenda into the future. 

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