1. These Terms and Conditions will apply to the purchase of the services by you (the Customer or you). We are FUTURE INSIGHTS NETWORK LTD a company registered in England and Wales under number 11473694, whose registered office is at 2b Devonshire Road Westhill House, Bexleyheath, DA6 8DS, United Kingdom, with email address customerservice@futureinsights.org; (the Supplier or us or we).
  2. These are the terms on which we provide all Services to you. By booking any of the Services, you agree to be bound by these Terms and Conditions.


  3. Customer means an individual acting for purposes on either their behalf or that of their employer.
  4. Contract means the legally-binding agreement between you and us for the supply of the Services;
  5. Digital Event means either as live or on demand delivery we provide services of online content and executive training.
  6. Sales of services contract is a contractual arrangement to provide services such as set out in product descriptions.
  7. Services means any services that we supply to you of the number and description as set out in the Order;
  8. Order means the Customer’s order for the Services from the Supplier as submitted following the step by step process set out on the Website;
  9. Privacy Policy means the terms which set out how we will deal with confidential and personal information received from you via the Website;
  10. Services means the services advertised on the Website of the number and description set out in the Order;
  11. Website means our website https://futureinsights.org/finex/ on which the Services are advertised.


  12. The description of the Services and any Goods is as set out on the Website, catalogues, brochures or other form of advertisement.
  13. In the case of Services and any Goods made to your special requirements, it is your responsibility to ensure that any information or specification you provide is accurate.
  14. All Services which appear on the Website are subject to availability.
  15. We can make changes to the Services which are necessary to comply with any applicable law or safety requirement. We will notify you of these changes.

    Customer responsibilities

  16. You must co-operate with us in all matters relating to the delivery of Services, provide us and our authorised employees and representatives with access to necessary information to deliver the Services such as the required names and emails of participants put forward for use of Services by the Customer (unless otherwise agreed) and in line with our privacy policies.
  17. Failure to comply with the above is a Customer default which entitles us to suspend performance of the Services until you remedy it or if you fail to remedy it following our request within 10 working days or 5 days from the start of online service provision, whichever is shorter, we can terminate the Contract with immediate effect on written notice to you.

    Personal information

  18. We retain and use all information strictly under the Privacy Policy.
  19. We may contact you by using e-mail or other electronic communication methods.

    Basis of Sale

  20. The description of the Services on our website does not constitute a contractual offer to sell the Services. When an order has been made by submitting the booking form we can reject it for any reason, with reasonable notice.
  21. A Contract will be formed for the Services ordered only when you receive an email from us confirming the Order ( Order Confirmation). You must ensure that the Order Confirmation is complete and accurate and inform us immediately of any errors. We are not responsible for any inaccuracies in the Order placed by you. By placing an Order you agree to us giving you confirmation of the Contract by means of an email with all information in it (ie the Order Confirmation). You will receive the Order Confirmation within a reasonable time after making the Contract, but in any event not later than the delivery begins of any of the Services.
  22. No variation of the Contract, whether about description of the Services, Fees or otherwise, can be made after it has been entered into unless the variation is agreed by the Customer and the Supplier in writing.

    Fees and Payment

  23. The fees (Fees) for the Services is that set out on the Website at the date we accept the Order or such other price as we may agree in writing. Prices for Services may be calculated on a fixed price or group bookings.
  24. You agree to pay the Total Fees specified in the Order without any deduction, counterclaim or set-off. These fees are due irrespective of any perceived failure or success of the Digital Events. Any bank or credit card charges should be added to the balance prior to the transfer of the fee. All bank and credit card charges are the sole responsibility of the Customer.
  25. Once you have submitted the booking form that these terms are attached to you must pay immediately by submitting your credit or debit card details or via bank transfer upon receiving an invoice. Admission to the Digital event will not be granted if there is any outstanding balance.


  26. We will deliver the Services at the time or within the agreed period or, failing any agreement: within a reasonable time such as a rescheduling of the course or offering of equivalent alternative.
  27. In the case of events beyond our control (force majeure), if we do not deliver the Services on time, you are entitled ONLY to a rescheduled provision of services that meet conformity.
  28. THE DIGITAL EVENT – You agree that we have sole control and ownership over the content, IP and programme of events during the Digital Event and all materials and content to be used and displayed and you agree to cooperate with us to ensure the smooth running of the same. All schedules and attendee lists are subject to change. You are responsible for ensuring that all materials provided by you are of a professional nature, not illegal, defamatory or obscene and do not infringe the intellectual property rights of any person or company. We exclusively reserve all rights (including all intellectual property rights) in all content and other materials provided by or on behalf of FIN at or in relation to the Event.

    Withdrawal and cancellation
  29. You cannot withdraw the order once the booking form is submitted with these terms and conditions attached.
  30. We reserve the right to cancel any booking for any reason and provide a full refund. We also reserve the right to change the Topic and/or the Date of the Digital Event, in which case the Total Fee shall remain due, as per these terms. We also reserve the right to cancel the Digital Event upon written notice for reasons outside of our control, in which case we will reimburse you the fees actually paid by you at the date of cancellation. Alternatively, we may offer a different on-line alternative product. If you wish to cancel, for any reason, your attendance at the Digital Event, you will forfeit the total amount of any fees paid or payable by you as at the date of cancellation. If the fees due at the time of cancellation have not yet been paid by you, such fees shall immediately become due and payable to FIN. Cancellation will trigger immediate payment of 100% of any unpaid fees. Whether these fees have been paid or are due, the entire amount will be forfeit.
  31. In the event of a pandemic, epidemic or any other widespread illness, no refunds will be given in respect of any cancellations. Alternative dates for services to be provided will be offered at the discretion of the Company.

    Duration, termination and suspension
  32. The Contract continues as long as it takes us to perform the Services.
  33. On termination of the Contract for any reason, any of our respective remaining rights and liabilities will not be affected.
    Nothing in this Agreement shall limit or exclude any liability for fraud, or personal injury or death resulting from FIN’s negligence. FIN excludes all liability for special, indirect or consequential loss or damage including, without limitation, loss of business, profits, anticipated savings, goodwill or data resulting from the Event or your attendance at the Event or your use or reliance on any content or materials made available at the Event and in any event the aggregate liability of FIN in relation to these Terms and the Event shall be limited to a total of the fees payable by you. These Terms set out the whole agreement between us relating to the Event and you agree that you have not relied upon any statement, representation, assurance or warranty other than as set out in these Terms. These Terms will be governed by and construed in accordance with English Law and the parties irrevocably agree to submit to the exclusive jurisdiction of the courts of England in all matters relating to it.


  35. GDPR and Privacy Policy
    We take the protection of your data seriously. The personal data you provide will be kept confidential and used to support your customer relationship with us. Data is collected in accordance with the Data Protection Act 1998 and our Privacy Policy which is available on our website. The personal information provided by you or your Representatives will be held on our database and may be shared internationally with other companies within the same group as us. Please note that this information may be made available to other delegates and external partners including event sponsors. If you do not wish this information to be made available to these carefully chosen companies, please contact operations at: support@futureinsights.org .
    Who do we share your personal information with?
    Future Insights Network may share your personal information with third parties in the following circumstances:
    ● with our suppliers and service providers where they provide services to us which involves them handling personal information on our behalf (e.g. if we use service providers to send email marketing);
    ● With other event attendees and sponsors to for the purpose of networking and communication
    ● with our professional and legal advisers where Future Insights Network requires professional advice;
    ● with third parties engaged in fraud detection or prevention;
    ● with law enforcement or other governmental authorities;
    ● in the event that we sell any business assets, the personal information of our customers may be disclosed to a potential buyer. In this event, we will make reasonable attempts to ensure the buyer will be bound by the terms of this privacy notice;
    ● to the extent that Future Insights Network is required to disclose the personal information by law, for instance, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend its legal rights.
  36. For any enquiries or complaints regarding data privacy, you can e-mail: privacy@futureinsights.org.

    Excluding liability

  37. The Supplier does not exclude liability for: (i) any fraudulent act or omission; or (ii) death or personal injury caused by negligence or breach of the Supplier’s other legal obligations. Subject to this, we are not liable for (i) loss which was not reasonably foreseeable to both parties at the time when the Contract was made, or (ii) loss (eg loss of profit) to your business, trade, craft or profession which would not be suffered by a Customer.

    Governing law, jurisdiction and complaints

  38. The Contract (including any non-contractual matters) is governed by the law of England and Wales.
  39. Disputes can be submitted to the jurisdiction of the courts of England and Wales or, where the Customer lives in Scotland or Northern Ireland, in the courts of respectively Scotland or Northern Ireland.
  40. We try to avoid any dispute, so we deal with complaints as follows: If a dispute occurs customers should contact us to find a solution. We will aim to respond with an appropriate solution within 5 days. These terms and conditions (“Terms”) together with your order form (whether online or in hard copy) (“Order”), comprise the “Agreement” between you, the Client, and us, Future Insights Network Ltd. (“FIN”) governing your attendance at the Digital Event at the delivery platform on the Date. Where capitalised terms are not defined in these Terms, they have the meaning given to them on the Order.